TERMS & CONDITIONS


TERMS AND CONDITIONS

By placing an order in the online store, you confirm that you have read the terms of use of tacito.lv and agree to them

________

If any of the flowers in the order are not currently available and it is not possible to contact the customer to agree on an action plan, the flowers are replaced with equivalent ones, maintaining the style, mood and colors of the flower bouquet, within the order amount

________

If you want a bouquet of flowers in a certain color palette, or if you have any allergic reactions to any flowers, please indicate it in the "Remarks" field when placing your order

________

Prices in the online store are indicated with value added tax / 21% /
The price of flowers does not include the cost of flower delivery / Delivery costs can be seen when ordering / or viewed on the map by choosing the delivery area

________

By purchasing flowers online, it is possible to pay in a secure and convenient way - with a bank card or via Paypal

________

To send flowers on February 14, March 8, Mother's Day or September 1, you must order flowers at least one day in advance

________

If you want a special bouquet, according to your taste, send an analogous picture to e-mail ziedi@tacito.lv

________

If the recipient is not at the address specified by the customer, the money for the purchase of flowers online is not returned. Delivery costs are deducted, but you can receive the purchased flowers in our store - Stirnu iela 29 within two days.

________

If for any reason you want to cancel the order, write an application to e-mail | ziedi@tacito.lv
If the order has not been executed yet, the money for the flowers will be returned to the account specified by you within 10 working days

________

According to Cabinet Regulation No. / 207 / 15.3. / - the right to return the goods does not apply to cut flowers, flower bouquets, flower compositions. However, in some cases, when evaluating the quality of the received goods, it is possible to return the money or exchange flowers for other flowers.
However, in some cases, when evaluating the quality of the received goods, it is possible to return the money or exchange flowers for other flowers

________

Tacito has the right to cancel the order by notifying you if, for any reason, the order cannot be fulfilled. The order amount will be refunded in full within XNUMX days (if you indicate your account number in the application, the refund will be made within XNUMX days).

________

By purchasing flowers online, you can pay for the purchase in a secure and convenient way - with a bank card or via Paypal

________

If you have any questions, please contact us by writing or calling | ziedi@tacito.lv | +26475980 XNUMX |

FLOWER DELIVERY

Working days | 9:00 to 21:00
Sat | Sun |public holidays  | 11:00 - 21:00
If necessary, we provide flower delivery also at night 
(delivery at night is provided by taxi, so flowers must be received from the driver)
________

The flowers will be delivered to the recipient within the specified day. As far as possible, we will try to deliver the flowers at your desired time, but there may be a 1 -2 hour delay from your specified time.
At holidays (Valentine's Day, Womens day, Mother's Day, September 8st), flowers will be delivered within the specified day, due to our courier load, we cannot guarantee delivery at a specific time)
________

We deliver flowers in Riga and Riga district
________

Flowers can be ordered 7 hours a day, 24 days a week
www.tacito.lv | ziedi@tacito.lv | +29497930 XNUMX |
________

In order to ensure the delivery of flowers as soon as possible and for the convenience of everyone, please indicate the correct information about the recipient - 
name / address / door code / telephone number / prefered delivery time /
________

The price of the product does not include the costs of delivery / The costs of delivery can be seen when placing the order / or can be viewed on the map by choosing the delivery area

________

If the recipient is not at the address specified by the customer, the money for the purchase of flowers online is not returned. Delivery costs are deducted, but you can receive the purchased flowers in our store - Stirnu iela 29 within two days.

________

You can order flower bouquets in the online store without using the flower delivery service. 
You can also receive flowers in person, in our store - Stirnu Street 29, at any time of the day


In this case, when placing an order in the Cart section, in the field “Flower delivery | Receipt of the order”, please, indicate the store address - Stirnu iela 29. Enter your name in the field “Recipient” In the next step "Delivery", check "Receive in store", then go to Payment and place the order. These fields are required
In the next step "Delivery", check "Receive in store", then go to Payment and Place an order.
These fields are required

________

FLOWER DELIVERY COSTS

Purvciems 3€ Katlakalns 7€ Zolitūde 8   € 
Grīziņkalns 3€ Baloži 8 € Iļģuciems 8   € 
Pļavnieki 4 € Langstiņi 8 € Imanta 8   € 
Mežciems 4 € Baltezers 8 € Mārupe 9   € 
Teika 4 € Upesciems 8 € Jaunciems 9   € 
Center 5 € Salaspils 8 € Bolderāja 10  
Jugla 5 € Vecmīlgrāvis 8 € Ādaži 10 € 
Ulbroka 5 € Sarkandaugava 8 € Garkalne 10 € 
Ķengarags 5 € Ziepniekkalns 8 € Ķekava 10 € 
Rāmava 6 € Agenskalns 8 € Airport 10€
Berģi 6 € Torņkalns 8 € Jūrmala 15€

PRIVACY POLICY

This privacy policy applies to personal data that the online store 'tacito' may obtain through this website. If you have any questions or complaints regarding the processing of your personal data, please contact us by e-mail ziedi@tacito.lv

Tacito does not collect your personal data without your consent, and the data submitted will only be used for the purposes for which it was provided. Your personal data is not and will not be passed on to third parties, except as required by law.

At the time of placing the order, all the obtained data (telephone number, e-mail address, delivery address, etc.) are used exclusively to ensure the quality of our services.

Only Tacito employees who process this data have access to all the data obtained. 'tacito' respects your right to privacy and takes data storage security measures.

www.tacito.lv no access to connection data with payment systems. We do not provide such information because the data is entered into the banking system.

________

The content of the site is the intellectual property of Tacito - copying, reproduction and republishing without the written permission of Tacito is prohibited